Welcome to My ITS Suport Blog!

Information Technology Systems support blog that is.
I'll bet you're asking yourself; What s this place and why do I want to be here? I know I am.

But, to answer you're questions and mine:

Why I am here: Blogging my experiences allows me a colloquial method to deliver my ideas to the world. I had considered hosting a wiki, or developing a web-site, but they can tend to be a little impersonal, so I decided to go with something a little more casual like a blog.

What I am doing: Trying to share some basic computer support knowledge, and hopefully save some of you some money before you spend it on technical support and retail software packages. Please do not mistake the lack of using retail software as a promotion of pirated software or sharewarze, but the proper use of freeware and open-source software. Nor, is this a call to a reversion to Linux (which can solve an upfront cost, but will be paid for in the end due to the inherent learning curve in switching operating systems) but a way to setup and support your system(computer) for day-to-day activities.

Why are you here: As I said above, I hope that you will find some useful information that I hope wil save you some money in the immediate and distant futures.

What you are doing: Well, I hope to pass along a couple of pieces of advice that have been invaluable to me, in hopes that you will be gaining from my experience (and mistakes) of my career.

The best advice I can give is this:

1. Stay flexible or (Follow the White Rabbit): Do not be set in your ways or be afraid to take another look at your work. Always be open to new information and grow your skill-sets. Do not be afraid to listen to advice from someone else or to follow a 'bunny trail' your given
2. Learn from your mistakes (or the mistakes of others): Make sure that you do not make the same mistake twice. This goes right along with taking another look at your work, don't be afraid to question what you've done or accept that it could be wrong. As well, pay attention to the IT world around you, you can learn much from the mistakes of others
   

Early in my career I used to say computer support, and that was all too true, as my experience was limited to supporting just computers. As time progressed and the internet started to take hold like no-one ever imagined (well someone did I'm sure :-) I was savvy enough to ride the tide (or is it stuck in web?) and grew my skill-sets accordingly. In doing this I am now able to redefine what I support, and that is the complete Information Technology System from desktop to server, and all the links in between.
If you're interested in a more detailed look at my experience you can please check out my profile, although I expect you'll find it a little sparse now I will be sure to put some relevant information in there.